Privacy Policy

Torqx-ebikes is the data controller for personal data collected through this website, in line with UK GDPR and the Data Protection Act 2018.

What we collect

• Your name, email, phone number and delivery address when you order.
• Order details, including products, quantities and colour choices.
• Payment is handled by our payment provider; we do not store your card details.

Why we use it

• To process and deliver your order (contract).
• To contact you about your order (contract).
• To keep records we are legally required to keep (legal obligation).

Who we share it with

Only with service providers that help us run the shop, such as payment, hosting, email and delivery providers.

How long we keep it

Order records are kept for as long as needed for accounting and legal purposes.

Your rights

You can ask to access, correct or delete your data, or object to how we use it. Email hello@example.co.uk. You can also complain to the Information Commissioner's Office (ico.org.uk).

Basket storage

Your basket is saved in your browser so it is still there when you return. We do not use advertising cookies.